A LETTER FROM THE PRESIDENT/CEO
“Growth is never by mere chance; it is the result of forces working together”. –James Cash Penney
It is exciting to be a part of the rapid growth Lewis Clark Credit Union has experienced over the last couple of years. Our unprecedented progress couldn’t have been achieved without YOU, our LCCU team. By LCCU team, I mean all of us, our hard-working staff, our talented Board of Directors, our loyal Supervisory Committee, and our dedicated Members.
Together with our belief in LCCU, we are outpacing our peers in growth and building the Credit Union’s net worth foundation. Our high loan to share ratio allows us to offer members higher savings dividend rates and lower loan interest rates.
Currently, our five branch offices serve nearly 13,000 members. One of the key components of our growth was the successful merger with Clearwater Credit Union in Lewiston. This merger increased our financial strength, enabling us to offer improved services to all members.
Our focus is your future. I am honored and humbled to share that in our recent member survey, 95% of our members stated: “LCCU is my favorite place to do my banking”. In addition, nine out of ten members reported that they are greeted courteously, we offer the services they need, and they are proud to be LCCU members. Providing convenient, value-oriented, quality products and services, delivered with exceptional member service, continues to be our top priority.
We believe that this commitment to our membership will continue to allow us to be our members’ favorite financial institution. LCCU is actively involved in over a dozen charitable events and organizations. Over the last two years alone, we have donated nearly $100,000 to local charities, organizations and community events. Our philosophy of giving back makes me feel especially honored to be a part of the LCCU family. I have always loved this quote by Winston Churchill “We make a living by what we get, but we make a life by what we give.” At LCCU we give back not only by helping our members build a strong financial future but also through of our commitment to helping our community.
As we transition into a new year, I would like to say a “Thank You!” to our amazing staff. Their hard work providing outstanding service to our ever-growing membership is applaudable. I am continually impressed by their dedication to serving members and our community in meaningful ways. Whether it’s advising a member on ways to strengthen their credit score, volunteering for a community project, or simply performing an act of kindness, our staff goes above and beyond each and every day.
I’d also like to recognize and thank our volunteer Board of Directors and Supervisory Committee who have dedicated countless hours to our Credit Union. It is largely because of them that LCCU runs smoothly and positions itself for continued growth. Lastly, we wouldn’t be LCCU without YOU, our members. Thank you for trusting us with your financial future. We are proud to be your favorite financial institution.Together we not only make our Credit Union a stronger organization, but we make our community a better place to live and work!
Trisha Baker, President/CEO