CREDIT CARD

LCCU VISA CREDIT CARDS – FLEXIBILITY. POSSIBILITIES…AND REWARDS!

We are excited to offer enhancements to our credit card program.

You’re smart with your hard-earned money. You deserve a card that meets your needs and lets you display your LC Valley hometown pride. Now you can earn rewards with our new Visa Signature Card with CURewards®. Redeem your points online for cash, travel, merchandise and more. Plus, best of all—no hidden fees, gimmicks or teaser rates.

We’re proud to offer these new cards to you, our members!

The LCCU Cards App will enable you to access your Visa Credit Card account anytime anywhere, 24/7!

  • Check credit card balance
  • Lock or unlock your card
  • Report card lost or stolen
  • Easily make card payments
  • Analyze your spending
  • Review your payment history & statements
  • Set-up travel notifications
  • Customize your notification alerts
  • Create cards controls (e.g. spend limits, transaction types)
  • And many more…

Get the LCCU Cards app today!

Digital Wallets Are Here:

Digital Wallets are now available for our Visa Debit & Credit cards. Add your card to your compatible smart phone device: Apply Pay, Google Pay, Samsung Pay, Fitbit Pay and Garmin Pay.

Digital Wallets offer a convenient way to make contactless payments at participating grocery stores, gas stations, pharmacies, retail locations and more!

Set up your cards today!

Benefits & Improvements Include:

  • New branded card design and online credit card account access
  • Contactless payment
  • Mobile app access to credit card transactions
  • Increased card control, which will enable you to put a block on your card if lost
  • Special introductory low-interest balance transfer offer offer 1.99% APR for 12 months
  • Opportunities for Rewards with our New Signature Card* program

Additional Information:

RATES: Your VISA® credit card rates & terms for will remain the same; but, you now have access to a limited time offer. Take advantage of 1.99% APR balance transfers for 12 months!

RECURRING CHARGES: Upon receiving your new card, remember to update your payment address and card number for any recurring payments currently charged to your credit card.

ALERTS: Existing credit card alerts will not be converted. Upon receiving the new card, you will need to re-establish alerts for your new card.

ACCESS: Online access to your credit card account will no longer be through eZCard. Be sure to download any prior statements or account information you may need for your records. You will have anytime access to your credit card account data through online banking and the mobile app.

Unrecognized Charge on Your Account?

It’s much easier to communicate directly with the merchant where the charge originated from about the unexplained transaction. Most of the time they are able to offer a credit/refund.

It’s also important to note, that not every transaction you don’t recognize means your identity has been stolen. Kids often make purchases online without their parents’ knowledge and many people don’t remember to cancel subscriptions after a free trial ends.

However, if fraud is suspected on your debit or credit card, it is important to contact us immediately to help resolve the issue quickly.

We have a list of contact information for common merchants on how to dispute a transaction with them.

LEARN MORE>>

Questions?

Have questions or need further clarification? Below we have shared the most frequently asked questions…

In an effort to continuously improve the products and services we offer to our members, the Credit Union is excited to enhance our current credit card program to bring you more benefits, including improved access via the mobile app and increased card control, which will enable you to put a block on your card if lost.

LCCU will mail out new VISA® credit cards on, or about, the last week of June. If you do not receive a new credit card by Friday, July 10th, please call 208-746-7233 or your local branch.

No, the new VISA® credit card will have a new branded look!

Yes, since the credit union is issuing new VISA® credit cards, all credit card numbers will change.

No, if you currently have a VISA® credit card with LCCU, you will automatically receive a new VISA® credit card during the reissue period.

On or after July 12th, activate your new VISA® credit card by calling the number found on the sticker on the front of your new credit card. The new credit card will not work prior to the July 12th activation date.

There is no fee associated with getting your new credit card.

No, your current VISA® credit card rate and terms will remain the same.

No, you will need to establish alerts for your new VISA® credit card.

You may continue using your VISA® credit card until July 11th. After that date, all activity will be discontinued on the old card, and you will need to begin using your new VISA® credit card, on or after July 12th. Once you have successfully activated your new credit card on July 12th, destroy the old credit card by cutting it up.

Yes, you will need to contact all merchants with which you have automatic charges to your current card and provide them with the new card number and expiration date.
(Ex. Netflix, insurance companies, Amazon, Apple, utilities)

No, the new Card Support and Lost or Stolen Card number will be 866-591-6787.

Yes, the new address for payments is P.O. Box 60510, City of Industry, CA  91716-0510.

You may contact member services with additional questions regarding your cards:

VISA CLASSIC/BUSINESS Credit Card 866-591-6787 | VISA SIGNATURE with CURewards® 866-597-1483

Credit Card PIN Change 888-886-0083  |   Report Credit Card Fraud 866-591-6787

Accessibility